Alaffia empowers women’s futures and entire communities in Togo, West Africa by creating fair trade body and hair care products using traditional methods. And while their social enterprise model and founder have received national leadership recognition, Alaffia’s in-store shelf presence and market share were being crushed by better-branded competitors in the natural beauty space.
In the client’s words, we were charged to “bring back the soul” of the Alaffia brand through its identity and packaging.
Grounded in Chen Design’s strategic process, Alaffia’s leadership opted for this courageous “Modern Africa” direction to stand out on the shelf. Our approach respects viewers’ intelligence and references African symbology more abstractly rather than borrowing from it directly. The new identity is contemporary and bold, yet refined and joyful.
Scope of Work
Our solution provides unmistakable brand recognition to authentically set Alaffia apart from its competitors in the marketplace. Solving for the challenges of complexity and scale of our client’s extensive offerings, we united six different collections — each with their distinct audiences, multiple lines and scents — cohesively under one parent brand. Pleasing altogether, each member of the family independently represents the brand and what it stands for, while expressing its own personality.
Chen Design developed a robust and expandable color coding and iconography system to communicate to customers on logical but also subconscious, emotional levels.
Made with love and respect. We immersed ourselves in the roots and essence of the brand and created this supportive tagline that speaks to consumers directly from the heart of Alaffia and its core values.
“I’m delighted to introduce you to our Rebirth and vibrant new look! …These changes represent our commitment to the transparency of our processes from co-op to shelf. I couldn’t be more proud of what the team has accomplished.”
Olowo-n’djo Tchala, Founder and CEO of Alaffia
What’s in a package? Chen Design uses the power of visual storytelling and effective writing to help further Alaffia’s mission of making the world a better place than we found it.
“I cannot recommend Chen Design highly enough! This was absolutely the best experience I have ever had working with a creative team (in or out of house!). True design experts, their creativity, aesthetic problem solving and strategic thinking are core strengths. They did their homework, approached the project from an intellectual, human and commercial lens, and were amazing partners on every level. I will seek out opportunities to work with Chen Design again in future.”
Eden Palmer, VP of Brand Management & Category Strategy